Spectro 1 Support

 

Support Resources

Tutorials demonstrating Spectro by Variable App features.

View and download the Spectro 1

Getting Started guide.

Frequently Asked Questions

General Questions About the Spectro 1 Device

A: Spectro 1 uses the latest in miniaturized spectral sensor on a chip combined with Variable's patent pending algorithm to enhance the spectral resolution and stability.

A: Spectro 1 comes with a 30 day return policy and 1 year manufacturer's warrenty against any defects.

A: While Spectro 1 and Color Muse are both reliable forms of color measurement, they each address different needs in accuracy, tolerance, and scenarios. Please refer to our blog post to help determine which device is right for you.

A: Spectro 1 differs from normal spectrophotometers in price, portability, and software. At $300, Spectro 1 costs only a fraction of the price of standard spectros with bluetooth capabilities that allow for untethered color communication between instrument and database.

A: Please contact our Sales department.

A: Unless the Spectro 1 is damaged, it is very unusual to see a degradation of performance. To verify accuracy of Spectro 1, the user can check against know color swatches from brands listed in our app.

A: Once the Spectro 1 device has been received, the user can scan and save color standards then periodically check against the color standards. Please keep in mind that physical color standards may drift over time.

A: Spectro 1 will blend a multi-colored measurement surface within the 8mm diameter measurement area.

A: If a match is less than 1 dE, a touch up project can be considered. Extreme care must be taken with sheen selection and color production during mixing.

A: Base version of the Spectro app is FREE. More advanced features and color libraries are offered under our subscription plans.

A: Custom colors can be saved and using Variable Cloud the saved colors can be packaged into new custom color libraries


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